Study
Innovation & DesignHigh ImpactModerate effect

Hospital construction projects experience frequent, impactful changes due to complex stakeholder needs and evolving technology.

The inherent complexity and dynamic nature of healthcare demands necessitate a proactive approach to managing changes throughout hospital construction projects.

Aaltodoc (Aalto University) · 2017

01

Key Findings

  • 01Procurement of medical equipment and extensive user involvement in design are significant, often overlooked, sources of change in hospital construction.
  • 02Change root causes are frequently linked to project complexity, including structural, uncertainty, and socio-political dimensions.
  • 03Changes are often necessary for project success in response to evolving demands.
02

Application

Design takeaway

Integrate flexible design and procurement strategies early in hospital projects to accommodate inevitable changes driven by medical advancements and user needs.

How to apply

When undertaking complex construction projects with multiple stakeholders and rapidly evolving technical requirements, anticipate and plan for frequent changes by building flexibility into the design and management processes.

Project actions

  • 01When researching a design problem, consider if the context involves many different users or rapidly changing technology, as this often leads to design changes.
  • 02Think about how you will manage changes to your design throughout your project, not just at the beginning.
03

Method & Evidence

AimTo investigate the reasons for changes in hospital construction projects, their effects on stakeholders, and strategies for better change management.
MethodMultiple case study with semi-structured interviews.
ProcedureConducted semi-structured interviews across five recent hospital construction projects in Finland, Sweden, and the U.S. to gather data on project changes.
ContextHospital construction projects.

Variables

IV["Factors leading to changes (e.g., medical equipment procurement, user involvement, project complexity)","Project phase at which changes occur"]
DV["Impact of changes on project efficiency (cost, schedule)","Impact of changes on stakeholders","Project success"]
CV["Type of construction project (hospital)","Geographical location of projects","Procurement methods used"]
04

Strengths & Limitations

Strengths

  • +Uses a real-world, multiple case study approach to provide in-depth understanding.
  • +Identifies specific, context-driven change factors not always present in general construction literature.

Limitations

The number of case studies was limited, and the specific context of hospital construction might not apply to all types of design projects.

Reliability & validity

The use of multiple cases strengthens external validity, while semi-structured interviews allow for in-depth qualitative data collection, enhancing internal validity. Reliability could be improved by using more standardized interview protocols across all cases.

Think critically

To what extent can the 'necessary' changes in hospital construction be anticipated and designed for, versus being purely reactive?

05

Design Principles

"Embrace emergent requirements and build adaptability into project frameworks, especially in complex, stakeholder-driven environments."

Understanding the root causes and stakeholder impacts of changes in hospital construction is crucial for improving project efficiency and maximizing the value of significant investments. This research highlights that changes, while disruptive, are often essential for project success in this specialized domain.

06

What This Means for Your Design

Building hospitals often involves many changes because new medical equipment is bought late and users have lots of ideas. These changes can cause problems but are also needed to make the hospital good.

How to use in your project

  • 1.Refer to this study when discussing how external factors or user feedback can lead to design changes in your own design project.
  • 2.Use the findings to justify the need for iterative design and flexibility in your project management approach.
07

Add to My Project

08

Quick Cite

(2017). Change management during hospital construction projects – a multiple case study. Aaltodoc (Aalto University). Retrieved from https://designdex.org/study/08ca8d37-264c-48dc-9709-edbd411f97c0/hospital-construction-projects-experience-frequent-impactful-changes-due-to-complex-stakeholder-needs-and-evolving-technology

Paragraph starter

This research highlights that complex projects, such as hospital construction, are subject to frequent changes driven by factors like evolving medical technology and extensive user involvement. These changes, while potentially disruptive, are often essential for achieving project success and adapting to dynamic requirements. This underscores the importance of incorporating flexibility and robust change management strategies into the design and execution phases of any project facing similar complexities.

09

Source

Aaltodoc (Aalto University)

Change management during hospital construction projects – a multiple case study

journal · 2017

View source

Questions about this research

What does the research say about hospital construction projects experience frequent, impactful changes due to complex stakeholder needs and evolving technology?
Integrate flexible design and procurement strategies early in hospital projects to accommodate inevitable changes driven by medical advancements and user needs. Evidence: Aaltodoc (Aalto University) (2017).
Why does "Hospital construction projects experience frequent, impactful changes due to complex stakeholder needs and evolving technology." matter for design?
Understanding the root causes and stakeholder impacts of changes in hospital construction is crucial for improving project efficiency and maximizing the value of significant investments. This research highlights that changes, while disruptive, are often essential for project success in this specialized domain.
How can designers apply this research?
Integrate flexible design and procurement strategies early in hospital projects to accommodate inevitable changes driven by medical advancements and user needs.
What were the main findings?
Procurement of medical equipment and extensive user involvement in design are significant, often overlooked, sources of change in hospital construction.. Change root causes are frequently linked to project complexity, including structural, uncertainty, and socio-political dimensions.. Changes are often necessary for project success in response to evolving demands.
What research method was used?
Multiple case study with semi-structured interviews..
How strong is the evidence?
Evidence strength is rated Moderate effect, based on a 2017 journal from Aaltodoc (Aalto University).
What should I do differently in my next project?
When undertaking complex construction projects with multiple stakeholders and rapidly evolving technical requirements, anticipate and plan for frequent changes by building flexibility into the design and management processes.
What are the limitations?
Findings are specific to the studied hospital construction projects and may not be universally generalizable without further research.
Is there evidence that hospital construction affects design outcomes?
Changes in hospital construction are driven by factors like medical equipment procurement and user input, often stemming from project complexity, and are ultimately necessary for successful adaptation to evolving needs. Understanding the root causes and stakeholder impacts of changes in hospital construction is crucial Source: Aaltodoc (Aalto University) (2017).
Where does this changes research apply?
Hospital construction projects. It sits within innovation & design research on designdex.org.

Related research topics

hospital construction design research · evidence on hospital construction · does hospital construction improve design outcomes · changes studies for designers · hospital construction and changes findings · innovation & design research evidence