Lean adoption boosts hotel market share and sales growth by fostering customer focus and continuous improvement.
Implementing lean principles, particularly those emphasizing customer focus and continuous improvement, positively correlates with enhanced hotel performance metrics like market share and sales growth.
International Journal of Advanced Studies in Business Strategies and Management · 2024
Key Findings
- 01Dimensions of lean adoption practices correlate with measures of hotel performance.
- 02There is a positive and significant relationship between lean adoption and hotel performance.
Application
Design takeaway
Integrate lean methodologies, with a strong emphasis on customer feedback and iterative process enhancement, into hotel operations to drive market performance.
How to apply
Hotels should actively solicit customer feedback, empower staff to identify and eliminate inefficiencies, and foster a culture of ongoing process refinement.
Project actions
- 01When researching business strategies, consider how operational improvements can translate to market gains.
- 02Focus on how specific methodologies, like lean, can be applied to different service industries.
Method & Evidence
Variables
Strengths & Limitations
Strengths
- +Utilizes a robust statistical method (PLS-SEM) for analyzing complex relationships.
- +Focuses on a specific industry (hospitality) and geographical context.
Limitations
The study relies on self-reported data from hotel managers, which may be subject to bias. The specific economic and cultural context of Rivers State might influence the results.
Reliability & validity
The study's reliability could be enhanced by using multiple data sources or conducting a longitudinal study. Validity is supported by the use of established measures for lean adoption and performance, though context-specific adaptations may be needed.
Think critically
To what extent can the success of lean adoption in this specific region be attributed to unique market conditions versus the inherent effectiveness of the lean principles themselves?
Design Principles
"Customer-centric continuous improvement is a driver of market success."
In the competitive hospitality sector, understanding the drivers of market success is crucial. This research suggests that adopting lean methodologies can be a strategic lever for hotels to not only improve operational efficiency but also to directly impact their market standing and revenue generation.
What This Means for Your Design
Using lean methods, like listening to customers and always trying to make things better, helps hotels sell more and get more customers.
How to use in your project
- 1.Reference this study when discussing how operational strategies, such as lean principles, can impact market performance and business growth in your design project.
Add to My Project
Quick Cite
(2024). The Influence of Lean Adoption on Hotel Performance: A Study of Selected Hotels in Obio/Akpor Local Government Area, Rivers State. International Journal of Advanced Studies in Business Strategies and Management. https://doi.org/10.48028/iiprds/ijasbsm.v11.i1.16 Retrieved from https://designdex.org/study/38f79e7b-c51f-4229-bb4a-a3700955d7ce/lean-adoption-boosts-hotel-market-share-and-sales-growth-by-fostering-customer-focus-and-continuous-improvement
Paragraph starter
The study by Obiora and Adeleke (2024) highlights a significant positive correlation between lean adoption practices, particularly customer focus and continuous improvement, and hotel performance metrics such as market share and sales growth. This suggests that a strategic emphasis on operational efficiency and customer-centricity can be a powerful driver for market success within the hospitality sector.
Source
International Journal of Advanced Studies in Business Strategies and Management
The Influence of Lean Adoption on Hotel Performance: A Study of Selected Hotels in Obio/Akpor Local Government Area, Rivers State
journal · 2024
View sourceQuestions about this research
- What does the research say about lean adoption boosts hotel market share and sales growth by fostering customer focus and continuous improvement?
- Integrate lean methodologies, with a strong emphasis on customer feedback and iterative process enhancement, into hotel operations to drive market performance. Evidence: International Journal of Advanced Studies in Business Strategies and Management (2024).
- Why does "Lean adoption boosts hotel market share and sales growth by fostering customer focus and continuous improvement." matter for design?
- In the competitive hospitality sector, understanding the drivers of market success is crucial. This research suggests that adopting lean methodologies can be a strategic lever for hotels to not only improve operational efficiency but also to directly impact their market standing and revenue generation.
- How can designers apply this research?
- Integrate lean methodologies, with a strong emphasis on customer feedback and iterative process enhancement, into hotel operations to drive market performance.
- What were the main findings?
- Dimensions of lean adoption practices correlate with measures of hotel performance.. There is a positive and significant relationship between lean adoption and hotel performance.
- What research method was used?
- Cross-sectional study using quantitative data analysis. with 330 hotel managers.
- How strong is the evidence?
- Evidence strength is rated Strong effect, based on a 2024 journal from International Journal of Advanced Studies in Business Strategies and Management.
- What should I do differently in my next project?
- Hotels should actively solicit customer feedback, empower staff to identify and eliminate inefficiencies, and foster a culture of ongoing process refinement.
- What are the limitations?
- The study's findings are specific to the context of hotels in Rivers State, Nigeria, and may not be directly generalizable to all hotel markets globally. The cross-sectional design captures a single point in time, limiting the ability to establish causality definitively.
- Is there evidence that lean affects design outcomes?
- Hotels that adopt lean practices, such as involving customers and continuously improving processes, tend to perform better in terms of market share, sales growth, and customer satisfaction. In the competitive hospitality sector, understanding the drivers of market success is crucial. This research suggests that adoptin Source: International Journal of Advanced Studies in Business Strategies and Management (2024).
- Where does this market research apply?
- Hospitality industry, specifically hotels in Obio/Akpor Local Government Area, Rivers State, Nigeria. It sits within innovation & markets research on designdex.org.
Related research topics
lean design research · evidence on lean · does lean improve design outcomes · market studies for designers · lean and market findings · innovation & markets research evidence