Short answer

When planning for product sustainment, proactively model the long-term financial and performance impacts of investment decisions across all relevant stakeholders to avoid costly, system-wide failures.

Field
Innovation & Markets
Source
Figshare (2018)
Method
Systems Dynamics Modelling
Evidence
Strong effect

A dynamic systems model can reveal how delayed or insufficient sustainment investment by one stakeholder can cascade into significant performance degradation and increased costs for other involved parties over time. This innovation & markets research insight is drawn from a 2018 study published in Figshare. Using Systems dynamics modelling, researchers explored how this design variable affects real-world outcomes. The key design takeaway: When planning for product sustainment, proactively model the long-term financial and performance impacts of investment decisions across all relevant stakeholders to avoid costly, system-wide failures.

Study
Innovation & MarketsHigh ImpactStrong effect

Strategic Sustainment Investment: A Dynamic Model for Inter-Stakeholder Decision-Making

A dynamic systems model can reveal how delayed or insufficient sustainment investment by one stakeholder can cascade into significant performance degradation and increased costs for other involved parties over time.

Figshare · 2018

01

Key Findings

  • 01Decisions made by one stakeholder regarding sustainment investment can significantly impact the performance of other organizations.
  • 02Delaying sustainment funding can lead to disproportionately longer delays and greater costs across multiple organizations.
  • 03Underfunding sustainment infrastructure can reach a 'tipping point' leading to severe performance degradation.
02

Application

Design takeaway

When planning for product sustainment, proactively model the long-term financial and performance impacts of investment decisions across all relevant stakeholders to avoid costly, system-wide failures.

How to apply

Utilize simulation tools to map out the potential long-term consequences of different sustainment investment strategies, considering how each decision might ripple through various departments or partner organizations.

Project actions

  • 01When considering the long-term viability of a product, think about who is responsible for its upkeep and how their decisions affect others.
  • 02Use diagrams or flowcharts to visualize how different aspects of a product's lifecycle are connected, especially regarding maintenance and repair.
03

Method & Evidence

AimHow can a dynamic systems model effectively illustrate the interdependencies between budgeting, resource allocation, mission performance, and strategic planning among multiple stakeholders in sustainment investment, and predict the impact of delayed decisions?
MethodSystems Dynamics Modelling
ProcedureDeveloped and calibrated a dynamic systems model using data from the F/A-18 and EA-18G Advanced Weapons Lab. The model was used to simulate and analyze four realistic scenarios, including one where sustainment infrastructure investment was deliberately underfunded.
ContextMilitary sustainment operations and acquisition processes

Variables

IVSustainment investment levels and timing.
DVMission performance, total cost of ownership, stakeholder performance.
CVOperational environment, system complexity, initial design.
04

Strengths & Limitations

Strengths

  • +Provides a quantitative model for understanding complex interdependencies.
  • +Uses real-world data for calibration, enhancing relevance.

Limitations

The specific data used for the model might not perfectly represent all product types or industries.

Reliability & validity

The model's validity is supported by calibration with real-world data, but its reliability depends on the accuracy and completeness of the input data and the assumptions made in the model's structure.

Think critically

How might the 'tipping point' phenomenon observed in military sustainment apply to the design and maintenance of consumer electronics or public infrastructure?

05

Design Principles

"Integrated sustainment planning across stakeholder lifecycles is critical for long-term product viability and cost-effectiveness."

In complex product ecosystems, understanding the long-term consequences of short-term financial decisions is crucial. This research highlights the interconnectedness of sustainment, budgeting, and operational performance, emphasizing that siloed decision-making can lead to unforeseen negative outcomes.

06

What This Means for Your Design

Imagine you're building a complex toy. If you don't spend enough money on keeping its parts in good shape over time, even small problems can suddenly make the whole toy break down much faster and cost a lot more to fix later.

How to use in your project

  • 1.Reference this study when discussing the importance of considering the entire product lifecycle and the impact of sustainment decisions on overall project success and cost.
07

Add to My Project

08

Quick Cite

Paragraph starter

Research by Sheard et al. (2018) highlights the critical importance of integrated sustainment investment strategies. Their dynamic systems model demonstrated that decisions made by individual stakeholders regarding resource allocation can have significant, cascading effects on overall system performance and costs over time. This underscores the need for designers to consider the entire product lifecycle and the interdependencies between different operational phases and responsible parties to avoid unforeseen 'tipping points' of failure.

09

Source

Figshare

A Dynamic Model of Sustainment Investment

journal · 2018

View source

Questions About This Research

What does the research say about strategic sustainment investment: a dynamic model for inter-stakeholder decision-making?
When planning for product sustainment, proactively model the long-term financial and performance impacts of investment decisions across all relevant stakeholders to avoid costly, system-wide failures. Evidence: Figshare (2018).
Why does "Strategic Sustainment Investment: A Dynamic Model for Inter-Stakeholder Decision-Making" matter for design?
In complex product ecosystems, understanding the long-term consequences of short-term financial decisions is crucial. This research highlights the interconnectedness of sustainment, budgeting, and operational performance, emphasizing that siloed decision-making can lead to unforeseen negative outcomes.
How can designers apply this research?
When planning for product sustainment, proactively model the long-term financial and performance impacts of investment decisions across all relevant stakeholders to avoid costly, system-wide failures.
What were the main findings?
Decisions made by one stakeholder regarding sustainment investment can significantly impact the performance of other organizations.. Delaying sustainment funding can lead to disproportionately longer delays and greater costs across multiple organizations.. Underfunding sustainment infrastructure can reach a 'tipping point' leading to severe performance degradation.
What research method was used?
Systems Dynamics Modelling.
How strong is the evidence?
Evidence strength is rated Strong effect, based on a 2018 journal from Figshare.
What should I do differently in my next project?
Utilize simulation tools to map out the potential long-term consequences of different sustainment investment strategies, considering how each decision might ripple through various departments or partner organizations.
What are the limitations?
The model's calibration was specific to a military aviation context; generalizability to other industries may require adaptation.