Short answer

Designers and managers should implement a comprehensive risk assessment that considers potential future threats, not just past occurrences, to ensure adequate security measures are in place.

Field
Innovation & Markets
Source
Journal of Tourism and Hospitality Studies (2023)
Method
Case Study
Sample
10 management staff
Evidence
Moderate effect

A lack of perceived threat, stemming from a history of minimal incidents, leads to inadequate implementation of advanced security measures in tourist destinations. This innovation & markets research insight is drawn from a 2023 study published in Journal of Tourism and Hospitality Studies. Using Case study with 10 management staff, researchers explored how this design variable affects real-world outcomes. The key design takeaway: Designers and managers should implement a comprehensive risk assessment that considers potential future threats, not just past occurrences, to ensure adequate security measures are in place.

Study
Innovation & MarketsRecentModerate effect

Risk Perception Drives Underinvestment in Sanctuary Security Infrastructure

A lack of perceived threat, stemming from a history of minimal incidents, leads to inadequate implementation of advanced security measures in tourist destinations.

Journal of Tourism and Hospitality Studies · 2023

01

Key Findings

  • 01Essential safety features like signage, first aid, fire extinguishers, and basic amenities were present.
  • 02Advanced security technologies such as CCTV, metal detectors, and ambulances were absent.
  • 03Management perceived the risk of harm to tourists from wildlife as low, leading to a belief that stringent security was unnecessary.
02

Application

Design takeaway

Designers and managers should implement a comprehensive risk assessment that considers potential future threats, not just past occurrences, to ensure adequate security measures are in place.

How to apply

When designing or managing tourist attractions, conduct a thorough risk assessment that includes potential security threats, even if historical data suggests low risk. Consider implementing a tiered security approach, starting with essential measures and scaling up based on risk assessment.

Project actions

  • 01When researching a product or service, consider the context of its use and the potential risks involved.
  • 02Think about how a company's perception of risk might influence its design and feature choices.
03

Method & Evidence

AimTo assess the adequacy of safety and security measures at a specific tourist sanctuary and understand the underlying reasons for their current state.
MethodCase Study
ProcedureData was collected through interviews with management staff and direct observation of the sanctuary's facilities and operations.
Sample10 management staff
ContextTourism and Hospitality - Wildlife Sanctuary Management

Variables

IVPerceived threat level by management
DVAvailability and adequacy of safety and security measures
CVType of tourist attraction (wildlife sanctuary), geographical location
04

Strengths & Limitations

Strengths

  • +Provides a real-world example of safety and security considerations in a specific tourism context.
  • +Uses a combination of qualitative data collection methods (interviews and observation).

Limitations

The findings are based on a single case study, so they might not apply to all tourist sanctuaries. The management's views might be biased.

Reliability & validity

The reliability of the findings could be enhanced by triangulating data from multiple sources, such as visitor surveys in addition to management interviews. Validity is supported by the direct observation of the site's conditions.

Think critically

To what extent should businesses prioritize proactive security investments over reactive measures, especially when faced with limited resources and a history of low incident rates?

05

Design Principles

"Proactive risk mitigation through anticipatory design and investment in security infrastructure."

This highlights a critical gap in how businesses assess and mitigate risks. Over-reliance on past incident data without considering potential future threats or evolving security needs can leave operations vulnerable and impact visitor confidence.

06

What This Means for Your Design

Places that haven't had many problems in the past might not invest in good security because they think they don't need it, even though something bad could still happen.

How to use in your project

  • 1.This study can inform the 'context' section of a design project by highlighting how real-world operational decisions are influenced by risk assessment.
  • 2.It can also be used to justify the inclusion of specific safety or security features in a proposed design, by demonstrating the potential consequences of their absence.
07

Add to My Project

08

Quick Cite

Paragraph starter

This research indicates that a perceived low risk of incidents can lead to underinvestment in crucial safety and security infrastructure, as seen in the Buabeng-Fiema Monkey Sanctuary. This suggests that design projects should incorporate robust risk assessment methodologies that look beyond historical data to anticipate potential future threats and ensure comprehensive safety provisions.

09

Source

Journal of Tourism and Hospitality Studies

Safety and Security Measures at Buabeng-Fiema Monkey Sanctuary in Ghana

journal · 2023

View source

Questions About This Research

What does the research say about risk perception drives underinvestment in sanctuary security infrastructure?
Designers and managers should implement a comprehensive risk assessment that considers potential future threats, not just past occurrences, to ensure adequate security measures are in place. Evidence: Journal of Tourism and Hospitality Studies (2023).
Why does "Risk Perception Drives Underinvestment in Sanctuary Security Infrastructure" matter for design?
This highlights a critical gap in how businesses assess and mitigate risks. Over-reliance on past incident data without considering potential future threats or evolving security needs can leave operations vulnerable and impact visitor confidence.
How can designers apply this research?
Designers and managers should implement a comprehensive risk assessment that considers potential future threats, not just past occurrences, to ensure adequate security measures are in place.
What were the main findings?
Essential safety features like signage, first aid, fire extinguishers, and basic amenities were present.. Advanced security technologies such as CCTV, metal detectors, and ambulances were absent.. Management perceived the risk of harm to tourists from wildlife as low, leading to a belief that stringent security was unnecessary.
What research method was used?
Case Study with 10 management staff.
How strong is the evidence?
Evidence strength is rated Moderate effect, based on a 2023 journal from Journal of Tourism and Hospitality Studies.
What should I do differently in my next project?
When designing or managing tourist attractions, conduct a thorough risk assessment that includes potential security threats, even if historical data suggests low risk. Consider implementing a tiered security approach, starting with essential measures and scaling up based on risk assessment.
What are the limitations?
The study is specific to one sanctuary and may not be generalizable to all similar sites. The management's perception of risk might be subjective.