Short answer

When proposing or implementing new technological solutions, thoroughly document and analyze the business case, considering both the potential benefits (drivers) and the challenges (problem factors).

Field: Innovation & Design
Source: International Journal of Physical Distribution & Logistics Management (2010)
Method: Case Study
Evidence: Moderate effect

Developing a comprehensive business case for e-procurement, supported by a multi-attribute hierarchy, can significantly improve adoption success by identifying and addressing potential drivers and problem factors. This innovation & design research insight is drawn from a 2010 study published in International Journal of Physical Distribution & Logistics Management. Using Case study, researchers explored how this design variable affects real-world outcomes. The key design takeaway: When proposing or implementing new technological solutions, thoroughly document and analyze the business case, considering both the potential benefits (drivers) and the challenges (problem factors).

Study

Innovation & DesignHigh ImpactModerate effect

A structured business case for e-procurement adoption yields 18 key drivers.

International Journal of Physical Distribution & Logistics Management · 2010

Key Findings

0118 drivers can form the basis of a business case for e-procurement.
0217 problem factors can potentially undermine the business case for e-procurement.
03Firms often develop a limited business case, relying on faith for eventual success.
04A multi-attribute hierarchy framework can assist in assessing and developing the business case.

Application

Design takeaway

When proposing or implementing new technological solutions, thoroughly document and analyze the business case, considering both the potential benefits (drivers) and the challenges (problem factors).

How to apply

Before initiating a design project involving significant technological investment, conduct a thorough analysis of potential benefits and risks, categorizing them into drivers and problem factors. Use a hierarchical structure to organize these considerations.

Project actions

01When proposing a new design, clearly articulate the 'business case' by identifying the benefits and potential challenges.
02Use a structured approach, like a checklist or a decision matrix, to evaluate different design options based on their potential impact.

Method & Evidence

AimWhat are the key drivers and problem factors that constitute a business case for e-procurement adoption in industrial firms?

MethodCase Study

ProcedureThe research involved in-depth interviews with managers from three industrial firms that had implemented e-procurement systems. The data from each case was analyzed individually to identify relevant drivers and problem factors, and then synthesized into a broader framework.

ContextIndustrial firms implementing e-procurement systems.

Variables

IVImplementation of e-procurement

DVExtent of business case developed; identified drivers and problem factors

CVIndustry type, size of firm, specific e-procurement solution

Strengths & Limitations

Strengths

+Provides empirical evidence of drivers and problems in e-procurement implementation.
+Offers a practical framework for assessing business cases.

Limitations

The specific drivers and problem factors identified might vary depending on the industry and the specific technology being implemented. The study's findings are based on a limited number of cases.

Reliability & validity

The study's reliance on qualitative data from interviews in a case study approach may limit generalizability. However, the identification of a comprehensive list of drivers and problem factors provides a degree of validity for the findings within the studied context.

Think critically

To what extent does the 'faith element' in e-procurement adoption, as identified in the study, reflect a broader issue in the implementation of innovative technologies across different design domains?

Design Principles

"Systematic evaluation of technological adoption through a structured business case analysis."

For design projects involving new technology implementation, a robust business case is crucial for securing stakeholder buy-in and ensuring successful integration. Understanding the specific drivers and potential pitfalls of e-procurement allows for more strategic planning and resource allocation.

What This Means for Your Design

When thinking about introducing new technology, it's important to list all the good reasons why it will work (drivers) and all the things that could go wrong (problem factors). This helps make a stronger plan.

How to use in your project

1.Reference this study when discussing the justification for your design choices, particularly if your project involves new technology or process improvements.
2.Use the identified drivers and problem factors as a framework for analyzing the feasibility and potential impact of your design solution.

Add to My Project

Quick Cite

Paragraph starter

The adoption of new technologies, such as e-procurement systems, necessitates a robust business case. Research by Smart (2010) identified 18 key drivers and 17 potential problem factors that should be considered during the evaluation and implementation phases. This structured approach, potentially utilizing a multi-attribute hierarchy, helps to systematically assess the viability and risks associated with such innovations, moving beyond a reliance on faith towards evidence-based decision-making.

Source

International Journal of Physical Distribution & Logistics Management

Exploring the business case for e‐procurement

journal · 2010

View source

Questions About This Research

What does the research say about a structured business case for e-procurement adoption yields 18 key drivers?: When proposing or implementing new technological solutions, thoroughly document and analyze the business case, considering both the potential benefits (drivers) and the challenges (problem factors). Evidence: International Journal of Physical Distribution & Logistics Management (2010).
Why does "A structured business case for e-procurement adoption yields 18 key drivers." matter for design?: For design projects involving new technology implementation, a robust business case is crucial for securing stakeholder buy-in and ensuring successful integration. Understanding the specific drivers and potential pitfalls of e-procurement allows for more strategic planning and resource allocation.
How can designers apply this research?: When proposing or implementing new technological solutions, thoroughly document and analyze the business case, considering both the potential benefits (drivers) and the challenges (problem factors).
What were the main findings?: 18 drivers can form the basis of a business case for e-procurement.. 17 problem factors can potentially undermine the business case for e-procurement.. Firms often develop a limited business case, relying on faith for eventual success.. A multi-attribute hierarchy framework can assist in assessing and developing the business case.
What research method was used?: Case Study.
How strong is the evidence?: Evidence strength is rated Moderate effect, based on a 2010 journal from International Journal of Physical Distribution & Logistics Management.
What should I do differently in my next project?: Before initiating a design project involving significant technological investment, conduct a thorough analysis of potential benefits and risks, categorizing them into drivers and problem factors. Use a hierarchical structure to organize these considerations.
What are the limitations?: The study is based on a small number of case studies, and the findings may not be generalizable to all industries or e-procurement implementations.