Perceived Usefulness and Social Influence Drive Telemedicine Adoption
End-user acceptance of telemedicine is primarily predicted by how useful users perceive the technology to be and the influence of their social environment.
Journal of Medical Internet Research · 2019
Key Findings
- 01Perceived usefulness was the most frequently identified significant predictor of telemedicine acceptance.
- 02Social influences and user attitude also significantly predicted acceptance.
- 03Technology acceptance models (e.g., TAM, UTAUT) were more effective than original behavioral models in explaining telemedicine adoption.
Application
Design takeaway
To increase the adoption of telemedicine, focus design efforts on clearly communicating its benefits and addressing potential social barriers.
How to apply
When designing any new technology, especially in healthcare, conduct user research to understand perceptions of usefulness and identify key social influencers within the target user group.
Project actions
- 01When designing a product, think about how users will see its benefits and how their social environment might affect their decision to use it.
- 02Use established models like the Technology Acceptance Model (TAM) to guide your research and design decisions.
Method & Evidence
Variables
Strengths & Limitations
Strengths
- +Comprehensive systematic review methodology.
- +Inclusion of a broad range of studies on telemedicine acceptance.
Limitations
The original studies reviewed had methodological weaknesses, so the conclusions should be interpreted with caution.
Reliability & validity
The systematic review process aimed for reliability through independent assessment by two reviewers. Validity is potentially limited by the high risk of bias found in the included studies.
Think critically
How might cultural differences impact the influence of social factors on technology acceptance?
Design Principles
"Design for perceived value and social integration to foster technology acceptance."
Understanding the key drivers of user acceptance is crucial for the successful integration of new technologies into practice. By focusing on perceived usefulness and social factors, designers can create telemedicine solutions that are more likely to be adopted and utilized effectively.
What This Means for Your Design
People are more likely to use new technology, like telemedicine, if they think it's helpful and if their friends or family approve of it.
How to use in your project
- 1.Reference this study when discussing user acceptance models and the importance of perceived usefulness and social influence in your design project's evaluation.
Add to My Project
Quick Cite
(2019). Theories Predicting End-User Acceptance of Telemedicine Use: Systematic Review. Journal of Medical Internet Research. https://doi.org/10.2196/13117 Retrieved from https://designdex.org/study/e1a33dd5-494c-46ae-a0d1-be190e947c30/perceived-usefulness-and-social-influence-drive-telemedicine-adoption
Paragraph starter
This design project acknowledges the critical role of user acceptance, drawing upon research such as Harst et al. (2019), which indicates that perceived usefulness and social influences are primary drivers of technology adoption. Therefore, the design process prioritized features that clearly demonstrate value to the user and considered the social context in which the product will be used.
Source
Journal of Medical Internet Research
Theories Predicting End-User Acceptance of Telemedicine Use: Systematic Review
journal · 2019
View sourceQuestions about this research
- What does the research say about perceived usefulness and social influence drive telemedicine adoption?
- To increase the adoption of telemedicine, focus design efforts on clearly communicating its benefits and addressing potential social barriers. Evidence: Journal of Medical Internet Research (2019).
- Why does "Perceived Usefulness and Social Influence Drive Telemedicine Adoption" matter for design?
- Understanding the key drivers of user acceptance is crucial for the successful integration of new technologies into practice. By focusing on perceived usefulness and social factors, designers can create telemedicine solutions that are more likely to be adopted and utilized effectively.
- How can designers apply this research?
- To increase the adoption of telemedicine, focus design efforts on clearly communicating its benefits and addressing potential social barriers.
- What were the main findings?
- Perceived usefulness was the most frequently identified significant predictor of telemedicine acceptance.. Social influences and user attitude also significantly predicted acceptance.. Technology acceptance models (e.g., TAM, UTAUT) were more effective than original behavioral models in explaining telemedicine adoption.
- What research method was used?
- Systematic Review with 24 studies.
- How strong is the evidence?
- Evidence strength is rated Strong effect, based on a 2019 journal from Journal of Medical Internet Research.
- What should I do differently in my next project?
- When designing any new technology, especially in healthcare, conduct user research to understand perceptions of usefulness and identify key social influencers within the target user group.
- What are the limitations?
- Most included studies had a high risk of bias, indicating potential limitations in the robustness of the findings.
- Is there evidence that telemedicine affects design outcomes?
- The review found that users are more likely to accept telemedicine if they believe it is useful and if their social circles support its use. Their personal attitude towards the technology also plays a role. Understanding the key drivers of user acceptance is crucial for the successful integration of new technologies in Source: Journal of Medical Internet Research (2019).
- Where does this perceived usefulness research apply?
- Telemedicine adoption in healthcare It sits within user-centred design research on designdex.org.
Related research topics
telemedicine design research · evidence on telemedicine · does telemedicine improve design outcomes · perceived usefulness studies for designers · telemedicine and perceived usefulness findings · user-centred design research evidence