Short answer

Prioritize a balanced approach to ERP system design and implementation, ensuring that technological robustness is matched by strong organizational support and a favorable environmental context.

Field: Innovation & Design
Source: Journal of Intelligence Studies in Business (2015)
Method: Literature Review and Model Development
Evidence: Moderate effect

Identifying and prioritizing technological, environmental, and organizational success factors is crucial for the successful adoption and diffusion of Enterprise Resource Planning (ERP) systems. This innovation & design research insight is drawn from a 2015 study published in Journal of Intelligence Studies in Business. Using Literature review and model development, researchers explored how this design variable affects real-world outcomes. The key design takeaway: Prioritize a balanced approach to ERP system design and implementation, ensuring that technological robustness is matched by strong organizational support and a favorable environmental context.

Study

Innovation & DesignHigh ImpactModerate effect

ERP System Success Factors Drive Project Diffusion

Identifying and prioritizing technological, environmental, and organizational success factors is crucial for the successful adoption and diffusion of Enterprise Resource Planning (ERP) systems.

Journal of Intelligence Studies in Business · 2015

Key Findings

01Existing information system success evaluation models provide a foundation for ERP system evaluation.
02A successful ERP system evaluation model must consider technological, environmental, and organizational factors.
03Ten widely used ESFs for ERP systems were identified across these categories.

Application

Design takeaway

Prioritize a balanced approach to ERP system design and implementation, ensuring that technological robustness is matched by strong organizational support and a favorable environmental context.

How to apply

When designing or implementing an ERP system, use the identified ESFs (technological, environmental, organizational) to guide your planning, development, and evaluation processes.

Project actions

01When researching ERP systems, look for studies that discuss success factors beyond just the software's features.
02Consider how your design choices might impact the organizational and environmental factors of a potential user.

Method & Evidence

AimWhat are the key technological, environmental, and organizational factors that contribute to the successful evaluation and diffusion of Enterprise Resource Planning (ERP) systems?

MethodLiterature Review and Model Development

ProcedureThe research involved a comprehensive review of existing literature on information system success evaluation models. Based on this review, a new evaluation success model for ERP systems was proposed, grounded in communication theory, diffusion of innovation theory, and adaptive structuration theory. This model identifies and categorizes key evaluation success factors (ESFs) into technological, environmental, and organizational dimensions.

ContextInformation Systems, Enterprise Resource Planning (ERP) implementation

Variables

IV["Technological factors","Environmental factors","Organizational factors"]

DVERP System Success

Strengths & Limitations

Strengths

+Provides a structured framework for evaluating ERP system success.
+Integrates multiple theoretical perspectives (communication, diffusion of innovation, adaptive structuration).

Limitations

The identified factors may not be exhaustive and their relative importance can vary significantly between different organizations and industries.

Reliability & validity

The reliability and validity of the proposed model would need to be empirically tested through quantitative studies measuring the impact of each ESF on ERP system success metrics.

Think critically

How might the relative importance of technological, environmental, and organizational success factors for an ERP system change depending on the industry or size of the organization?

Design Principles

"Holistic System Evaluation: Success is determined by the interplay of technology, organization, and environment."

Understanding the multifaceted nature of ERP system success, beyond mere technical implementation, allows design teams to proactively address potential adoption barriers. This holistic view ensures that the system not only functions as intended but also integrates effectively within the user's environment, leading to sustained value and wider acceptance.

What This Means for Your Design

To make sure an ERP system works well and people use it, you need to look at the technology, the company's situation, and how people work together.

How to use in your project

1.Reference the identified ESFs as a framework for analyzing the success of a chosen design or system.
2.Use the model's categories (technological, environmental, organizational) to structure your research into user needs and system requirements.

Add to My Project

Quick Cite

Paragraph starter

This research highlights that the success of Enterprise Resource Planning (ERP) systems is contingent upon a comprehensive evaluation model that integrates technological, environmental, and organizational success factors (ESFs). The study identified ten key ESFs, emphasizing that a holistic approach is necessary for effective system adoption and diffusion within organizations.

Source

Journal of Intelligence Studies in Business

A new evaluation model of ERP system success

journal · 2015

View source

Questions About This Research

What does the research say about erp system success factors drive project diffusion?: Prioritize a balanced approach to ERP system design and implementation, ensuring that technological robustness is matched by strong organizational support and a favorable environmental context. Evidence: Journal of Intelligence Studies in Business (2015).
Why does "ERP System Success Factors Drive Project Diffusion" matter for design?: Understanding the multifaceted nature of ERP system success, beyond mere technical implementation, allows design teams to proactively address potential adoption barriers. This holistic view ensures that the system not only functions as intended but also integrates effectively within the user's environment, leading to sustained value and wider acceptance.
How can designers apply this research?: Prioritize a balanced approach to ERP system design and implementation, ensuring that technological robustness is matched by strong organizational support and a favorable environmental context.
What were the main findings?: Existing information system success evaluation models provide a foundation for ERP system evaluation.. A successful ERP system evaluation model must consider technological, environmental, and organizational factors.. Ten widely used ESFs for ERP systems were identified across these categories.
What research method was used?: Literature Review and Model Development.
How strong is the evidence?: Evidence strength is rated Moderate effect, based on a 2015 journal from Journal of Intelligence Studies in Business.
What should I do differently in my next project?: When designing or implementing an ERP system, use the identified ESFs (technological, environmental, organizational) to guide your planning, development, and evaluation processes.
What are the limitations?: The study is based on a literature review and proposes a model, empirical validation of the proposed model was not detailed in the abstract.