Short answer
Prioritize developing and implementing 'selling' communication strategies for expatriate managers to foster higher employee job satisfaction.
- Field
- Innovation & Markets
- Source
- ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL (2015)
- Method
- Quantitative survey research
- Sample
- 170 participants
- Evidence
- Moderate effect
A 'selling' communication style, characterized by two-way interaction and persuasion, positively influences employee job satisfaction, particularly when adopted by expatriate managers. This innovation & markets research insight is drawn from a 2015 study published in ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL. Using Quantitative survey research with 170 participants, researchers explored how this design variable affects real-world outcomes. The key design takeaway: Prioritize developing and implementing 'selling' communication strategies for expatriate managers to foster higher employee job satisfaction.
Expatriate managers' 'selling' communication style boosts employee job satisfaction.
A 'selling' communication style, characterized by two-way interaction and persuasion, positively influences employee job satisfaction, particularly when adopted by expatriate managers.
ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL · 2015
Key Findings
- 01Telling, selling, and joining communication styles of local managers significantly predict employee job satisfaction.
- 02Only the selling communication style of expatriate managers significantly contributes to employee job satisfaction.
Application
Design takeaway
Prioritize developing and implementing 'selling' communication strategies for expatriate managers to foster higher employee job satisfaction.
How to apply
When deploying expatriate managers, incorporate communication training focused on persuasive dialogue and active listening. Regularly solicit employee feedback on managerial communication effectiveness.
Project actions
- 01Clearly define the different communication styles being investigated.
- 02Ensure survey questions accurately capture both communication style and job satisfaction.
Method & Evidence
Variables
Strengths & Limitations
Strengths
- +Addresses a relevant issue in international business.
- +Provides quantitative data on communication style impact.
Limitations
The sample size might be small, and the study is specific to one industry and country, which may limit its broad applicability.
Reliability & validity
Reliability could be enhanced by using validated scales for communication styles and job satisfaction. Validity is supported by the distinction found between local and expatriate managers.
Think critically
To what extent do other factors, such as company culture or the specific industry, mediate the relationship between expatriate managers' communication styles and employee job satisfaction?
Design Principles
"Adapt communication strategies to the cultural and managerial context to maximize employee engagement."
Understanding how different communication styles impact employee morale is crucial for global organizations. Tailoring communication strategies based on manager origin can enhance employee engagement and retention, leading to improved team performance and organizational success.
What This Means for Your Design
When managers from different countries lead teams, the way they talk to their employees matters a lot for how happy those employees are with their jobs. For managers from other countries, being persuasive and talking *with* their team (the 'selling' style) makes employees happier than just telling them what to do.
How to use in your project
- 1.Use this research to justify the importance of communication in your design project's user research or stakeholder engagement phase.
Add to My Project
Quick Cite
Paragraph starter
Research indicates that expatriate managers' adoption of a 'selling' communication style, characterized by persuasive dialogue and two-way interaction, significantly enhances employee job satisfaction. This suggests that for global organizations, investing in training expatriate leaders in these communication techniques can lead to improved employee morale and engagement.
Source
ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL
The Influence of Managers’ Communication Styles on Employees’ Job Satisfaction among Local and Expatriate Managers
journal · 2015
View sourceQuestions About This Research
- What does the research say about expatriate managers' 'selling' communication style boosts employee job satisfaction?
- Prioritize developing and implementing 'selling' communication strategies for expatriate managers to foster higher employee job satisfaction. Evidence: ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL (2015).
- Why does "Expatriate managers' 'selling' communication style boosts employee job satisfaction." matter for design?
- Understanding how different communication styles impact employee morale is crucial for global organizations. Tailoring communication strategies based on manager origin can enhance employee engagement and retention, leading to improved team performance and organizational success.
- How can designers apply this research?
- Prioritize developing and implementing 'selling' communication strategies for expatriate managers to foster higher employee job satisfaction.
- What were the main findings?
- Telling, selling, and joining communication styles of local managers significantly predict employee job satisfaction.. Only the selling communication style of expatriate managers significantly contributes to employee job satisfaction.
- What research method was used?
- Quantitative survey research with 170 participants.
- How strong is the evidence?
- Evidence strength is rated Moderate effect, based on a 2015 journal from ADVANCES IN BUSINESS RESEARCH INTERNATIONAL JOURNAL.
- What should I do differently in my next project?
- When deploying expatriate managers, incorporate communication training focused on persuasive dialogue and active listening. Regularly solicit employee feedback on managerial communication effectiveness.
- What are the limitations?
- The study focused on manufacturing companies in Malaysia, limiting generalizability to other industries or regions. The research did not explore the specific reasons behind the effectiveness of the 'selling' style for expatriates.